Navi: An anonymous chat-based service that acts as a virtual assistant for students wanting to learn more about the mental health supports available to them at the University of Toronto.
Navi Mental Health Wayfinder
UofT Health and Wellness: Resources for counselling and workshops available through Health and Wellness at UofT.
Student Life Health & Wellness
My SSP: A Free, confidential and 24-hour tool where students can chat with counselors via phone/ text. Accessible to all U of T students in various languages.
U of T My Student Support Program (My SSP)
Good2Talk: A 24/7, free, and confidential hotline providing professional counseling for mental health, addictions and well-being to all post-secondary students in Ontario.
Online Mental Health Resources
U of T Safety & Support (safety.utoronto.ca):
Compilation of on- or near-campus resources for crises related to mental health, personal safety, or sexual violence/harassment.
Identify, Assist, Refer Training (iar.utoronto.ca):
Online training module that provides useful tools and strategies to help peers that are experiencing mental health problems.
University of Toronto Sexual Violence Prevention and Support Centre (https://www.svpscentre.utoronto.ca/):
A support for students, staff and faculty at the University of Toronto who have been affected by sexual violence or sexual harassment.
More Feet on the Ground (https://morefeetontheground.ca/):
Online training resource created by the Centre for Innovation in Campus Mental Health that provides useful tools and strategies to help yourself and peers when experiencing mental health problems.
Be Safe (https://besafeapp.ca/):
A mobile app to help young adults make decisions about seeking help in crises. Allows users to create a digital safety plan, informs users about local resources, directs users to the options for their needs, and empowers users to reach out safely.
An app designed to help users incorporate mindfulness and meditation sessions into their daily lives.
A database of community resources.
Check Up from the Neck Up (https://mooddisorders.ca/sites/mooddisorders.ca/quiz2/checkup.php):
A simple mental health check-up to identify some symptoms of common mood disorders. Provides general information on mood disorders and resources to help yourself, family members, or friends.
Search engine for local mental health resources.
Distress Centres of Greater Toronto (https://www.dcogt.com/suicide-prevention):
Canada’s oldest volunteer delivered crisis, emotional support and suicide prevention + intervention + postvention service agency since 1967.
Strides Toronto (https://stridestoronto.ca/community-services/covid-19-resources/):
Resources compiled to help support parents, caregivers and mental health professionals during the Coronavirus (COVID-19) Pandemic.
My SSP (uoft.me/myssp): My Student Support Program
This service is offered to UofT students with immediate and/or ongoing concerns. It is a free, confidential and 24-hour tool where students can chat with counsellors over the phone or through text. This support is available to all UofT students and can be delivered in various different languages to better support international and ESL students.
LinkMentalHealth.com (www.linkmentalhealth.com) (up to $500 in coverage with UTSGU Health & Dental insurance):
This is an online tool available to anyone that can help students find and connect with a therapist of their choice tailored to their specific needs and preferences. This app also helps students connect with therapists that can help them sort out coverage and insurance policies. This is a better resource for long term use.
24-hour access with anonymous support (unless otherwise noted)
Gerstein Center Mental Health Crisis Line: 416-929-5200
Provides free, voluntary, and confidential crisis intervention service over the phone and in-person for adults living in the City of Toronto. Available 24 hours a day, 7 days a week.
Good2Talk Helpline: 1-866-925-5454
A free, confidential helpline providing professional counselling and information and referrals for mental health, addictions and well-being to post-secondary students in Ontario. Available 24 hours a day, 7 days a week.
Toronto Distress Centre Hotline: 416-408-HELP (4357)
Offers 24/7 emotional support, crisis intervention, suicide prevention and linkage to emergency help when necessary. Available 24 hours a day, 7 days a week.
Distress Centres of Greater Toronto – Peel: 905-459-7777 (Phone) 905-278-4890 (TTY)
Provides emotional support, crisis intervention and suicide prevention, intervention & postvention, 24 hours a day, 7 days a week, 365 days a year to at risk and vulnerable individuals in Peel Region.
Suicide Prevention Lifeline: 1-800-273-8255
Available 24/7 for phone calls to help individuals thinking of suicide or worried about a potentially suicidal loved one. Also available from 4pm to 12am ET via text at 45645.
Canada Suicide Prevention Service: 1-833-456-4566 or Text 45645
Offers free 24/7 highly trained responders to support to anyone worried about someone who may be having suicidal thoughts or having suicidal thoughts themselves.
Scarborough Health Network – Community Crisis Line: 416-495-2891
Provides professional crisis de-escalation, support and safety and crisis planning 24 hours a day, 7 days a week for adults 16+ in Scarborough and East York who are experiencing mental health symptoms, including feelings of sadness, hopelessness, or anxiety. Mental health assessments, referrals to community resources, brief psychotherapies and community visits are also available.
Assaulted Women’s Helpline: 416-863-0511
Provides free, 24-hour, 7-day-a-week anonymous crisis counselling, emotional support, information and referrals via telephone to women in up to 200 languages.
My SSP for International Students: 1-844-451-9700 or use My SSP app
“My Student Support Program” or My SSP, provides University of Toronto students with immediate and/or ongoing confidential, 24-hour support for any school, health, or general life concern at no cost.
Anishnawbe Health Mental Health Crisis Line for Aboriginal students: 1-855-242-3310
Provides immediate mental health support and crisis intervention to all Indigenous peoples across Canada. Phone and on-line chat are available 24 hours a day, 7 days a week in English and French. Upon request, phone support can be provided in Cree, Ojibway and Inuktitut.
Ontario Drug and Alcohol Helpline: 1-800-565-8603
Provides info about drug and alcohol addiction services in Ontario; listens & provides strategies to meet goals; basic education about drug and alcohol addiction. Confidential, free, 24-hour access.
Provides Ontario health services info for people experiencing problems with alcohol and drugs, mental illness, and/or gambling. Confidential, free, 24-hour access.
Ontario Problem Gambling Helpline: 1-888-230-3505
Provides information about problem gambling counselling services in Ontario and online tools for gamblers or their friends and family. Free, 24-hour access.
Crisis Text Line: Text HOME to 686868 in Canada
Crisis Text Line powered by Kids Help Phone serves anyone, in any type of crisis, providing access to free, 24/7 support and information via the medium people already use and trust: text.
Kids Help Phone 101: 1-800-668-6868
Offer professional counselling, information and referrals and volunteer-led, text-based support to young people in both English and French 24/7.
Strides Toronto: 416-438-3697/416-321-5464
Focused on strengthening social and emotional well-being of clients, move forward through adversity and develop their abilities and skills to reach their full potential. Service available Mon-Thurs 9AM-8PM and Fri 9AM-5PM.
Toronto Senior Helpline: 416-217-2077
Single point of access for seniors and caregivers to receive information and access to community, home, and crisis services. Interpretation services available in over 100 languages through a phone interpretation service. Open 365 days/year from 9AM-8PM Mon to Fri and from 10AM-6PM on weekends and holidays.